Privacy Policy

At ALGOSUP, we are committed to protecting and respecting your privacy in accordance with the European Union's General Data Protection Regulation (GDPR). This policy outlines the types of personal data we collect, how we use it, the security measures in place, and your rights as a user.

Collection of Personal Data

We collect names, first names, email addresses, ages, phone numbers, and education levels through brochure download forms and contact request forms. Only the data marked with an asterisk on the collection forms are mandatory. These forms, hosted on Zoho CRM, are accessible via links on our website. Each form includes an explanatory page on data collection and requests the user's explicit consent, in accordance with Article 6 of the GDPR.

Use of Data

Your data is used to process information requests, registration for our courses, and to send newsletters. This information allows us to better meet your needs and provide you with relevant information. These actions are based on your consent, and for enrolled students, on the necessity to fulfill a contract.

Confidentiality and Data Sharing

Your personal data is strictly confidential and is not shared with third parties. It is stored for internal management purposes in our CRM (Zoho), in compliance with the confidentiality and security requirements of the GDPR.

Data Retention and Security

Your data is retained for the necessary time to fulfill the stated purposes.

  • For information requests, this means the time required to process the request.
  • For students, during the period of enrollment.
  • Until revoked for newsletter subscribers.

We apply technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Two-Factor Authentication: To ensure that only authorized personnel can access personal data, we use two-factor authentication systems. This adds an extra layer of security to the login process.
  • Secure Password Managers: We use secure password managers to create and store complex passwords, reducing the risk of unauthorized access to our systems.

These measures are regularly reviewed and updated to meet the highest security standards in accordance with GDPR requirements.

User Rights

You have the right to request access to your data, its rectification, deletion, the limitation of its processing, data portability, and to object to its processing.

To exercise these rights, please contact us at contact@algosup.com.

Use of Cookies and Similar Technologies

Our website www.algosup.com uses cookies and similar technologies to improve user experience and for specific purposes detailed below:

  • Necessary Cookies: These cookies are essential for the basic functioning of the site. These cookies do not require consent and are active for the duration of your browsing session.
  • Performance and Analytics Cookies: We use Google Analytics to gather information on how visitors use our site. This helps us improve the site's performance, for instance, by ensuring that users can easily find what they are looking for. These cookies collect information anonymously, including the number of visitors to the site, where they came from, and the pages they visited.
  • Functionality Cookies: These cookies are used to recognize users when they return to our site. They allow content personalization and the remembering of user preferences (e.g., language choice).
  • Targeting and Advertising Cookies: We use Meta Pixel, an analytics and advertising targeting tool, which helps us understand and track the effectiveness of the ads we run on Meta platforms, including Facebook and Instagram. These cookies record your visit to our site, the pages you visited, and the links you followed, allowing us to present you with relevant ads on these platforms.

Cookie Management:

Upon your first visit to our site, a Cookiebot banner appears, allowing you to consent to or refuse the use of certain types of cookies. You can change your preferences at any time by visiting the cookie management page.

Cookie Lifespan

The lifespan of cookies varies depending on their type. Necessary cookies are typically active for the duration of your browsing session. Performance, functionality, and targeting cookies have longer lifespans, up to 13 months.

Your Consent to Cookies

By using our site, you consent to the use of cookies in accordance with this policy. If you choose not to accept certain cookies, it may affect your browsing experience on our site.

Changes to the Privacy Policy

We reserve the right to modify this policy. Users will be informed of any significant changes, in compliance with GDPR requirements.

Contact

For any questions regarding this policy, please contact us at contact@algosup.com.

Data Protection Officer: franck.jeannin@algosup.com.

For more information on the practices and rules governing our site, we invite you to consult our Legal Notice. This page provides additional details about our company, the terms of use of the site, and other important legal information.

Last updated: January 2024